bettertrading.pro
Back to home

Privacy policy

Controller

Matrix Analytix GmbH, Friedrich-Ebert-Anlage 36, 60325 Frankfurt am Main, Germany. VAT ID: DE361435219. Product contact via bettertrading.pro.

Scope

This policy covers the marketing site, the handbook under /docs, authentication and the trading desk in the browser. Separate notices may apply if we later add desktop trading with locally stored exchange keys.

Which data we process

Account and authentication data (for example name, email address, authentication identifiers) via our auth provider Clerk. Workspace and desk settings you save while signed in (tabs, layouts, preferences). Technical logs needed to run and secure the service (for example IP address, timestamps, error diagnostics). Cookies or local storage for session, locale and theme. We do not store live exchange prices, candles or order-book streams as a market-data archive. Those streams go from the exchange to your browser. Limited orderflow history we record ourselves for selected symbols is product data, not a substitute for exchange truth.

Purposes and legal bases

Providing the beta product and account (contract / requested service). Securing the service and preventing abuse (legitimate interests). Complying with legal obligations where they apply. Improving the product based on how the desk is used, without selling personal profiles to advertisers.

Processors and third parties

Clerk processes authentication and related account data as our processor under their terms and data processing arrangements. Hosting and infrastructure providers process technical data as needed to deliver the site and API. Market venues (Bybit, Binance) receive connections directly from your browser when you use charts and lists. We do not place your venue API secrets on our servers for live trading in the web product.

Retention

Account and workspace data are kept while your account exists and for a limited period afterwards if needed for security, billing disputes or legal claims. Logs are kept only as long as required for operation and abuse prevention. You may request deletion of your account data subject to legal retention duties.

Your rights

Depending on applicable law (including the GDPR for users in the EEA/UK where it applies), you may have rights to access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with a supervisory authority. To exercise rights, contact us via bettertrading.pro.

International transfers

Some processors may process data outside the EEA. Where required, we rely on appropriate safeguards such as standard contractual clauses offered by those providers.

Children

The service is not directed at children. We do not knowingly collect personal data from minors for the desk product.

Changes

We may update this notice as the beta evolves. The date at the top will change when we do. Material changes will be highlighted on the site where practical.